In order to facilitate contact with the relevant departments and to ensure that questions are answered precisely, specific telephone times and special extension numbers have been set up for various subject areas.
Availability of the telephone service
The new telephone service is available three days a week:
- Monday: 09:00 - 11:00 a.m.
- Wednesday: 09:00 - 11:00 a.m.
- Friday: 09:00 - 11:00 a.m.
During these times, callers can get in touch directly with the relevant contact person to clarify their concerns quickly and efficiently.
Special extension numbers for specific enquiries
In order to further optimise the processing of enquiries, Unit L6 has set up specific extension numbers for different topics:
- Aeromedical matters: For general enquiries about aviation medicine, please call 0531 2355 – 4680 available.
- Recognised as an aviation medical expert: Anyone who has questions about recognition or applying to become an aviation medical expert can call 0531 2355 – 4632 turn.
- Support in the operation of aeromedical databases: If you have any problems or questions regarding the use of the EMPIC aeromedical database or the European Aero-Medical Repository (EAMR), please call 0531 2355 – 4616 to choose.
Contact by e-mail
Unit L6 also offers several specific e-mail addresses for written enquiries to enable targeted processing of requests:
Enquiries about administrative offence proceedings: For this purpose, the e-mail address Ordnungswidrigkeiten-Luftfahrtpersonal@LBA.de be utilised.
Medical enquiries/status enquiries: For general medical enquiries or to enquire about the current status of an enquiry, the e-mail address flugmedizin@lba.de be utilised.
Questions regarding the transmission of medical reports in the context of a transfer of pilot licences: These can be Transfer@lba.de be sent.
Enquiries about the operation of the EMPIC aeromedical database: These are organised via Empic@lba.de answered.
Questions about EAMR: These can be EAMR@lba.de be addressed.
Concerns to the head of unit, suggestions or complaints: The e-mail address for this is RefL6@lba.de available.
Concerns in connection with the Aeromedical Committee: These can be FA@lba.de be sent.
Questions about objection or court proceedings: These are organised via Rechtsangelegenheiten-Luftfahrtpersonal@LBA.de edited.
Source references:
LBA