General Terms and Conditions (valid from 14 March 2025)

1. scope of application, definitions

1. These General Terms and Conditions (hereinafter referred to as "GTC") of JT Aviation GmbH (haftungsbeschränkt) (hereinafter "JTA") apply to the contract that a consumer or entrepreneur (hereinafter referred to as "User") concludes with JTA with regard to fee-based access to content on the websites operated by JTA (hereinafter referred to as "the contract"). The right of access to the content of the Pilot-Hub Academy website operated by JTA acquired by the user during the term of the contract is also referred to as "Membership of the Pilot Hub" called.
2. The inclusion of the user's own terms and conditions is rejected unless otherwise agreed.
3. A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
4. Course month is defined as the day of booking until the end of the corresponding day of the next month. In the case of a booking on 29 January - 31 January, the reference date for the end of the course month is 28 (exceptionally 29) February.

2nd contract partner

1. The contract is concluded with JT Aviation GmbH, Mohnstr. 4, 47800 Krefeld, registered at Krefeld Local Court under HRB 19896.

3. conclusion of contract

1. Before concluding the contract, it is necessary for the customer to register and create a user account by providing their e-mail address and a password and stating their place of residence (for tax reasons).
2. By clicking on the button [Book subscription for a fee], the customer then submits a binding offer to conclude the contract. The contract is concluded when JTA accepts the offer to conclude the contract by sending an order confirmation by email immediately after receiving the offer.
3. Before submitting a binding offer to conclude a contract, the customer can recognise possible input errors by carefully reading the information displayed on the screen. An effective technical means of better recognising input errors can be the browser's magnification function, which enlarges the display on the screen. Customers can correct their entries during the electronic booking process using the usual keyboard and mouse functions until they click on the button to finalise the booking process.
4. Only the German language is available for the conclusion of the contract. The contract and all disputes arising in connection therewith shall be governed exclusively by German substantive law to the exclusion of any conflict of laws rules referring to other legal systems and to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
5. Bookings are generally processed and contact made by e-mail and automated booking processing. The customer must ensure that the e-mail address provided by him/her for booking processing is correct, so that the e-mails sent by JTA can be received at this address. In particular, when using SPAM filters, the customer must ensure that all emails sent by JTA or by third parties commissioned by JTA to process the booking can be delivered.

4. right of cancellation

1. If the customer is a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to their commercial or independent professional activity), they are entitled to a right of cancellation in accordance with the statutory provisions regarding the contract.
2. The provisions set out in detail in the following cancellation policy apply to the right of cancellation.

Cancellation policy

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day the contract is concluded.

To exercise the right to cancel, you must inform us [JT Aviation GmbH, Mohnstr. 4, 47800 Krefeld, kontakt@pilot-hub.com] of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample cancellation form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. 

End of the cancellation policy

JT Aviation GmbH provides the following information on the model cancellation form in accordance with the statutory provisions:

Sample cancellation form

If you wish to cancel the contract, please complete this form and return it to us ((*) delete as appropriate):

• • • To JT Aviation GmbH, Mohnstr. 4, 47800 Krefeld, kontakt@pilot-hub.com
    • I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods/the provision of the following service(s)
    • Ordered on (*)/received on (*)
    • Name of the consumer(s)
    • Address of the consumer(s)
    • Signature of the consumer(s) (for notification on paper)
    • date

5 Term and cancellation

1. Membership of the Pilot Hub is offered as a monthly subscription, with access to exclusive content being granted after payment of monthly fees. The contract period is one month from the conclusion of the contract and the contract is automatically extended by a further month if it is not cancelled by JTA or the user via the user account or in text form seven days before the end of the current course month. Accordingly, if a course is booked on the 5th of a month, the contract can only be cancelled on the 5th of the next month (following month).
2. The right to terminate the contract for good cause remains unaffected. Furthermore, JTA is authorised to block access to the user account for good cause. Good cause may exist in particular in the event of repeated or serious first-time violations of § 8 or obligations under § 10 of the General Terms and Conditions.

6th due date

1. The fees agreed upon conclusion of the contract are to be paid monthly in advance by the user. The fee is due on the day of booking. Monthly ongoing fees are due at the beginning of each new course month.
2. The due date is determined by the calendar day on which the course is booked.

7. payment

1. The prices quoted by JTA are total prices that include statutory VAT
2. The payment options are communicated to the user during the booking process.
3. Among other things, we use the option of processing payments via the payment service provider Stripe, ℅ Legal Process, 510 Townsend St., San Francisco, CA 94103 (Stripe). to be processed. This corresponds to our legitimate interest in offering an efficient and secure payment method (Art. 6 para. 1 lit. f GDPR). In this context, we pass on data to Stripe insofar as it is necessary for the fulfilment of the contract (Art. 6 para. 1 lit. b. GDPR). Details on this can be found in our privacy policy.

8. protection by copyright

1. The contents of the Internet pages operated by JTA are subject to copyright protection.
2. JTA points out that unauthorised use of copyright-protected content may be prosecuted under criminal law.
3. The user is obliged to provide information in writing - upon request - about the type and scope of use in the event of justified, objectively comprehensible suspicions of use in breach of contract.

9. power availability

1. JTA enables the user to access information via websites managed by JTA during the term of the contract. JTA does not owe any specific minimum scope, minimum quality or up-to-dateness of the content that can be accessed via the booked subscription. JTA is responsible for the retrievability of the content provided on an annual average of 95 % of the time.
2. The user may not demand pro rata compensation for failures within the above-mentioned framework.

10 Contractual obligations of the user

1. The user is obliged to keep the specified access data (user name and password) with which access to exclusive content is enabled secret and not to share it with third parties. If the user has reason to believe that his/her access data has been corrupted, he/she shall change it immediately for security reasons. If the user negligently or wilfully passes on his/her access data to third parties, he/she shall bear the responsibility for actions that take place under misuse of his/her access data.
2. The user is responsible for the availability of a functioning Internet access as well as technically necessary equipment and software (web browser, Java script, etc.) for using the online content.

11. limitations of liability

1. JTA is only liable for wilful intent and gross negligence, as well as for the breach of cardinal obligations (obligations whose fulfilment is essential for the proper execution of the contract and on whose fulfilment the user regularly relies and may rely) or due to injury to life, limb or health by JTA, its vicarious agents or assistants. Insofar as liability is assumed for the breach of cardinal obligations, the claim for compensation for financial and material damages is limited to typically foreseeable damages.
2. Any liability under the Product Liability Act remains unaffected.

12. dispute resolution

1. The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr.
2. We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.

13. adaptation of the GTC

1. JTA is authorised to amend these GTC from time to time, for example if this appears necessary due to changing circumstances.
2. JTA will inform the customer of changes to the GTC at least 6 weeks in advance, so that the customer has the opportunity to exercise their right of cancellation in accordance with section 6 before the amended GTC come into effect. JTA will inform the customer separately of the cancellation option when informing them of the change to the GTC.